Services

Imagine

A sublime stay

At Hotel Faro, a Lopesan Collection Hotel we want your experience in Maspalomas to be unforgettable and that on your vacation in our 5-star hotel you only worry about relaxing and enjoying the magical moments that the wonderful island of Gran Canaria will offer you. The services of our hotel recommended for adults only are specially designed so that you don´t miss any detail and have a stay with all the comforts.

Regardless of the time of your arrival, our team of professionals will welcome you and present you with the wide variety of services at the Hotel Faro, a Lopesan Collection Hotel that you can enjoy. Book your vacation and discover excellence in services!

Included services
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    24H RECEPTION

    Whatever the time of your arrival, we don´t want it to be a concern for you, our reception team will wait for you 24 hours a day to welcome you.

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    STAFF IN 3 LANGUAGES

    Enjoy speaking your language naturally, our professional staff speaks Spanish, English and German and is ready to attend to all your needs.

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    CUSTOM CHECK-IN

    We put at your disposal our personalized check-in service and a pleasant reception so that your arrival at our hotel provides you with comfort.

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    FREE WIFI

    At Hotel Faro, a Lopesan Collection Hotel you can enjoy free high-speed internet connection in all areas of the hotel.

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    INFINITY ROOFTOP ACCESS

    All our guests have free access to the Infinity Rooftop, “a luxury seat” where you can enjoy the pools or watch beautiful sunsets with a cocktail.

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    3 POOLS

    The Hotel Faro, a Lopesan Collection Hotel has three pools in which you can enjoy a refreshing swim, one located on the ground floor of the hotel and the other two on the Infinity Rooftop.

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    POOL TOWELS

    In all pool areas you will find free towels, sun loungers and umbrellas. In addition, it is possible to change towels with a small additional charge.

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    GYM

    We hope that on your vacation you can continue doing your exercises and stay in shape, so we invite you to enjoy the hotel’s modern gym with the latest equipment.

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    GAMES AND TV ROOM

    At Hotel Faro, a Lopesan Collection Hotel we want you to stay entertained, so we have designed a games and TV room so you can disconnect and indulge in leisure.

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    DAILY CLEANING ROOMS

    Cleanliness is always synonymous with well-being and comfort, so we will clean your room carefully every day and change the towels, if you wish.

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    REDUCED MOBILITY ADAPTED

    At Hotel Faro we offer our guests with reduced mobility adapted rooms and facilities to fully enjoy their stay.

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    SAFE

    Avoid any worry by storing your most precious items in the safe in your room at no cost.

Additional services*
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    CAR RENTAL

    Our professional team at the reception will be at your disposal to manage the rental of a vehicle with which you can discover the beautiful island of Gran Canaria at your own pace.

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    PARKING

    If you have decided to travel with your own or rental vehicle, we offer you our private parking (subject to availability) so you can enjoy without worries.

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    BIKE RENTAL

    We want your stay to be as comfortable and ecological as possible, so through our reception service you can rent a bicycle and explore the environment in a healthy way.

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    EXCURSIONS

    If you want to know the wonderful island of Gran Canaria first-hand, our reception team will contact a company specialized in excursions.

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    QUAD RENTAL

    We all want to enjoy some moments of adventure on our vacations, so at our hotel, through the reception team you can rent a Quad.

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    SPORT ACTIVITIES

    The leisure options are endless, among them you can enjoy golf at the Lopesan Meloneras Golf and Maspalomas Golf courses, diving, water skiing, surfing, horse riding, paddle tennis or tennis.

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    12 HOURS ROOM SERVICE

    If what you want is to enjoy the sunrises with breakfast in your room or dinner in a relaxed atmosphere, our room service will take care of all the details.

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    HAIRDRESSING

    We believe in beauty in all its forms and in our hotel you won’t have to worry about going far to have a modern look and the best hair care.

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    LAUNDRY AND IRONING

    Our favorite clothes always provide us with well-being, which we dont want you to lose on your vacation, so we will ensure that your clothes are always in optimal condition.

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    MEDICAL SERVICE

    We want you to be able to enjoy your holidays with all the peace of mind in the world, so if necessary, our team will take care of the arrangements with the medical service.

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    CURRENCY EXCHANGE

    If necessary, at the Hotel Faro, a Lopesan Collection Hotel, you will always have at your disposal the exchange service of the main currencies to euros.

* Additional services have a charge.